![]() (Have an iPhone? We got you! Learn how to restore your iphone.) Your security is at the heart of Duo and we want to ensure your information is always safe and private.ģ Simple Steps to Instantly Restore Duo Accounts on Android Note: Your Duo-protected accounts’ sensitive information is not included in these backups. Once said trust is established, we automagically reach out to Duo's service on your behalf to reactivate your Duo-protected accounts on your new phone. The backup includes a token that, when combined with a QR code displayed by Duo Mobile on your old phone, helps establish trust in the new phone to ensure that it's really you. When Duo Restore is enabled, we back up your accounts' non-sensitive data to a hidden folder in your Google Drive that’s only accessible by the Duo Mobile app on your devices. ![]() How does Instant Restore work on Duo Mobile for Android? Note: Windows Offline accounts are not restored and need to be manually reconnected on your Windows machine. Find out more about restoring your third-party accounts. If you enabled automatic reconnection for third-party accounts, those can be restored, too. ![]() Instant Restore will transfer your Duo-protected and Duo Admin accounts. After transferring them to your new phone, your old phone can no longer be used to authenticate. Note: Duo-protected accounts can only be active on one phone at a time. Knowing how important it is to access your accounts when you need to, Duo has developed an easier way to get your Duo-protected accounts set up on your new phone or tablet so you can continue to verify your identity when logging in, preventing a potential account lockout. You can now effortlessly and securely move your Duo-protected accounts to your new phone, making the transfer possible in just a few seconds.ĭitching your old phone? Don't forget to transfer your two-factor authentication (2FA) accounts to your new phone. We’re excited to announce that we are bringing Instant Restore to Android! This is a feature we launched earlier this year on iOS that makes changing phones easier than ever with Duo Mobile.
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